Privacy Policy

Last updated: Sept 12 2025

At sprintzero, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the EU General Data Protection Regulation (GDPR).

1. Who we are

sprintzero is based in the Netherlands. We provide professional training and workshops in Agile, Coaching, Leadership skills, and related topics.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
📧 info@sprintzero.nl
📍 Diemermere 1, 1112 TA Diemen, the Netherlands

2. What data we collect

When you register for a course, contact us, or use our website, we may collect:

  • Identity details: name, company, job title (if provided)

  • Contact details: email address, phone number (if provided)

  • Payment details: processed securely by our payment provider (we do not store full card details)

  • Usage data: interactions with our website, emails, and course platforms

3. How we use your data

We process your personal data only when we have a legal basis under GDPR, including:

  • Contract: to manage your course registration, send confirmations, and deliver services

  • Consent: when you sign up for newsletters or marketing updates

  • Legal obligation: for invoicing, tax, or accounting purposes

  • Legitimate interests: to improve our courses and customer experience

4. Sharing your data

We do not sell or rent your data. We only share it with trusted third parties who help us deliver our services, such as:

  • Payment processors (e.g., TicketTailor)

  • Online course platforms / videoconferencing tools (e.g., Zoom, Miro)

  • Email service providers (e.g., Mailchimp)

All providers are GDPR-compliant and only process data on our behalf.

5. Data storage and retention

  • We store your data securely within the EU.

  • We keep your personal data only as long as necessary:

    • Registration and invoicing details: up to 7 years (as required by Dutch tax law)

    • Course participation records: as long as company operates

    • Marketing data: until you unsubscribe

6. Your rights under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request corrections if your data is inaccurate

  • Request deletion of your data (unless we must keep it for legal reasons)

  • Withdraw consent at any time (for marketing communications)

  • Object to certain processing activities

  • Request data portability

To exercise your rights, contact us at info@sprintzero.nl. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

7. Cookies and tracking

Our website may use cookies or similar technologies to improve your browsing experience and analyze website usage. Where required, we will ask for your consent before placing non-essential cookies.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.